ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-07-01

Best customer service

"Nick was very helpful. So was the guy working with him. I miss his name. Nice to go somewhere that treats you like they want you there."


Verified
5/5

2017-06-10

It was great!

"I can't wait to go back! They are all great and eager to help "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-05-14

Last 2 trips

"Found what I was looking for. Saddlebags, new helmet face shield, and throttle palm rest."

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
5/5

2017-05-14

Great place!!

"Very helpful and had me smiling the whole time. "


Verified
5/5

2017-05-08

Shopping for teens

"I went two days in a row. Once with my son, who's 15 and the next day with my daughter, 17. Each of them were helped to choose a helmet and jacket that suited their qualifications and mine (price, safety & visibility). The staff was very knowledgeable and courteous! Will be back for suiting up son who's 10 soon..."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2017-04-26

Great

"The guys knowledgeable,great"


Verified
5/5

2017-04-22

Great customer service

"This was the first time visiting Cycle Gear and I couldn't have been more pleased with the experience. The guys provided great customer service and I'll be a regular customer from now on. Selection was really good and what they didn't have, they were able to get online and have shipped directly to my home. Totally satisfied! "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
4/5

2017-04-15

"I buy the same tires every 12 months (obviously just past 12 months) or so, come into Cycle Gear and all my information is gone, I have to find all my information off the bike or your sales people have to find the tubes, inserts, etc. that fit the tires I need. I used more of your sales people's time, instead of them just being able to pull my name up in the sytem and find all of my information.

Yes, I have shopped in the store over the year, but never came to the register and gave my name so they added a small cash sale to my name. Didn't know I had to.
"


Verified
5/5

2017-04-13

Best place in Columbia hands down

"Seriously love this place !!! the guys are great and went above and beyond what they had to do to get me what i needed to ride that day "


Verified
5/5

2017-04-11

Wonderful

"Staff experience extremely helpful nice being a novice rider they have me advice and tips "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2017-04-11

Make it brighter!

"Your location on St. Andrews Rd. in Columbia, SC needs an upgrade to its in-store lighting. To have such a colorful array of beautiful cycling apparel and equipment on display, it's such a shame the store overall appears so dark and gloomy. Give it a much needed lift by improving your lighting."


Verified
5/5

2017-03-16

So glad I found this place!!!

"The sales team here in Columbia is very friendly and knowledgeable! I walked in, told the lady what I wanted and she took me right to the things I needed and gave me opinions and feedback on things to help me decide which would work better for me. I will be back!!!!"


Verified
5/5

2017-03-03

Fast and easy to deal with.

"Full selection of items to choose from, and great customer service. "


Verified
5/5

2017-02-10

Fast and friendly

"I received fast and personalized service while purchasing my first set of cycle gear. I recommend this store and staff to all. "


Verified
5/5

2017-02-10

Great customer service

"Great customer service. They where quick to help me out. They made me feel happy. "